Privacy Policy
How Yard Valet collects, uses, and protects customer information for our dog poop removal services.
Privacy Policy
1. Privacy Policy
This Privacy Policy explains how Yard Valet collects and uses information when you request a quote, book service, contact us, or use our dog poop removal and pet waste removal services.
2. Information We Collect
Yard Valet may collect your name, phone number, email address, service address, pet information, and service preferences when you request a quote, sign up for service, or contact us.
We may also collect gate or access notes, service frequency, yard details, billing-related information, and customer support messages.
3. How We Use Your Information
Yard Valet uses this information to provide quotes, schedule service, send appointment reminders, send service updates, process billing, respond to customer support requests, and improve our services.
4. Service Communications
We may contact you by phone, email, or text message about your quote, scheduled service, route updates, billing reminders, access issues, weather delays, or customer support questions.
5. SMS/Text Messaging Privacy
SMS opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for marketing purposes.
Yard Valet may send service-related text messages and calls regarding quote requests, service scheduling, appointment reminders, service updates, billing reminders, and customer support. Message frequency may vary. Message and data rates may apply.
Customers can opt out of text messages at any time by replying STOP. For help, reply HELP or contact Yard Valet at 484-350-4472 or [email protected].
Carriers are not liable for delayed or undelivered messages.
6. How We Share Information
Yard Valet does not sell customer personal information. We may share information only when needed to provide service, process payments, communicate with customers, operate our business, or follow applicable requirements.
We do not share mobile opt-in information for third-party marketing purposes.
7. Cookies, Tracking Technologies, and Analytics
Yard Valet may use cookies, tracking pixels, website analytics tools, and similar technologies to understand how visitors use our website, improve the website experience, measure marketing performance, and help us respond to quote requests and service inquiries.
These tools may collect information such as pages visited, browser type, device type, general location, referral source, time spent on the website, and actions taken on the website.
Cookies and tracking technologies help us understand what parts of our website are useful and where we can improve. They may also help us show relevant information or follow up with visitors who have shown interest in Yard Valet services.
You can usually adjust your browser settings to block or delete cookies. If you disable cookies, some parts of the website may not work as intended.
Yard Valet does not use cookies or analytics information to sell your personal information.
8. Data Security
Yard Valet uses reasonable steps to protect customer information. No method of storage or transmission is perfect, but we work to keep your information handled responsibly.
9. Your Choices
You may contact Yard Valet to update your contact information, change your service preferences, ask questions about your information, or stop service-related communications where available.
10. Opt-Out Instructions
You can opt out of text messages at any time by replying STOP. You may also contact Yard Valet at 484-350-4472 or [email protected].
11. Children’s Privacy
Yard Valet services are intended for homeowners and adult customers. We do not knowingly collect information from children.
12. Policy Updates
Yard Valet may update this Privacy Policy from time to time. Updates will be posted on this page.
13. Contact Information
Yard Valet
Website: getyardvalet.com
Phone: 484-350-4472
Email: [email protected]
Serving Allentown, Emmaus, Macungie, and surrounding areas.
View our Terms & Conditions.